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Head of Professional Networks

Timisoara, Romania

YOUR ROLE

As Head of Professional Networks, you are part of a centralized internal service center allowing us to conduct client projects globally with high quality in a cost-efficient way. Together with your team, you make sure that we involve the best moderators, translators, designers or temporary freelancers in our projects.
In your role as Head of the department, you are accountable for the good functioning of the unit. You lead an international team spread across our different InSites office and ensure our professional networks are further developed into a strong asset.

YOUR RESPONSIBILITIES

Translation of the overall InSites strategy into an operational plan for the unit
  • You monitor trends and the competitive landscape for professional networks
  • You develop action plans to reduce the costs related to this area of the business
  • You develop business cases deciding on internal or external development of a network
Framework establishment on usage of the professional networks
  • You develop pricing templates for professional networks
  • You optimize the planning of professional networks
  • You ensure the adoption of the InSites way of working among all professional networks
  • You and your team provide a great customer experience to your internal customers
  • You ensure correct administration of all costs related to using our professional networks.

Reporting and development of the professional networks
  • You develop sourcing strategies to attract new partners in the network
  • You measure and improve the service quality delivered by the team
  • You develop certification programs for different pillars of the network
Internal and external representative of professional networks
  • You manage the relationship with tier 1 suppliers
  • You share updates with the wider organization on your unit
  • You are actively involved in integrating new companies joining the InSites Strategy in this area of the business

Management of the internal team working with the professional networks 
  • You are involved in the recruitment of internal moderators
  • You translate the InSites strategy into goals for the unit
  • You are responsible for the happiness of your (international) team members
  • You are responsible for the performance of the team
  • You set up bonding initiatives to bring the team together 

YOUR PROFILE

  • Masters’ degree with a strong interest in market research
  • Basic notions of market research; Previous experience in the sector is considered as a plus
  • Minimal 3 to 5 years of professional experience in an international environment
  • Hands-on experience with developing external relationships with vendors and negotiations
  • Previous experience in building and leading high-performance teams is considered as a plus
  • Proactive and hands-on mindset
  • Customer oriented
  • Strong sense of ownership and dedication
  • Strong negotiation skills
  • Strong interpersonal and communication skills
  • A team player that is humorous and fun to work with ;-)!
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