Qualitative Research Consultant

Johannesburg, South Africa


To support the growth of our team in Johannesburg, we are looking for a dynamic new colleague with great organizational skills, excited about innovative online technologies and research techniques. You will join a team of enthusiastic marketers and researchers who are determined to empower people to shape the future of brands.

Through your passion for data and qualitative research, you inspire marketers of companies such as Nedbank, Old Mutual and Momentum.


  • Depending on your experience you will run some research communities to fully grasp the InSites way of working. Quickly you will evolve to guiding junior research consultants responsible for community moderation, analysis & reporting
  • Based on gathered market research data you conduct advanced analyses and co-design insightful reports with actionable recommendations that support our clients in their strategic decision-making process
  • You team up with Research Directors who will directly coach & support you. Together, you are responsible for the complete set-up, organization and execution of market research studies
  • You are in close contact with national as well as international customers to deliver high value content and services
  • You gain experience and knowledge in a broad range of marketing domains, both within the projects you are involved in, and within training
  • You will be supported in developing commercial customer contacts and in due time you will develop and maintain a customer portfolio and get account management responsibility


  • Three-year degree (must include research methodology as part of the course) in marketing, business, economic or social sciences (ideally higher degrees – Honours or Masters)
  • Minimum five years’ experience in qualitative research
  • Proficient knowledge of English (oral and written)
  • Good skills in various areas of word processing and presentation tools (Word, PowerPoint …)
  • Proven research knowledge with solid analytics skills
  • Ability to manage a research project from start to end

  • Proactive and hands-on mindset
  • Strong sense of ownership and dedication
  • Engaging writing & reporting style
  • Excellent communication skills & confident in interactions
  • Solid account management skills
  • Creative, humorous and fun to work with 😉

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